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For sanitary reasons, ALL SALES ARE FINAL. We will only credit for items if they are battery operated with a mechanical defect. Please understand that we have to keep this policy in order to keep your prices down and our level of service up. Return your defective item in original package to:
SPOL Enterprises
500 Westwood Street
Bakersfield, CA 93309
Mark on the invoice if you would like a replacement or a refund. Thank You!
Sugarplums
knows that you are concerned about how your personal information is used and
shared, and we respect the importance of maintaining the privacy of our
customers. Sugarplums does not
sell, rent, or trade customer information. Sugarplums is firmly committed to
providing a safe, secure, and confidential experience while visiting our site.
To
be specific, when you buy from Sugarplums…
·
You
will NOT be added to ANY email list:
Sugarplums
does not send unsolicited email.
Unlike most businesses that force you to "opt-out" of their email
advertising campaigns, Sugarplums takes the reverse approach. We assume you do not want to receive
email advertisements and allow you to "opt-in" if you choose.
·
You
will NOT be added to ANY telephone marketing list:
We
will not sell, rent, or trade your telephone number with anyone and we will not
use your telephone number for any marketing purposes of our
own.
·
You
will NOT be added to ANY postal mailing list:
We
will not sell, rent or trade your address information with anyone and we will
not use your address information for any marketing purposes of our own.
So
when you buy from Sugarplums, you will NOT be contacted in any way for any
reason except to inform you of the status of your order. (see
below)
The
majority of our customers want to be kept informed of the status of their order
while it is being processed.
Therefore, we try to keep you as informed as possible during the
processing and shipping of your order by sending you email notifications. When you place an order with Sugarplums
you will receive the following status email messages.
1.
A
confirmation email is sent immediately after you place your order.
2.
An
email is sent when your order arrives in our shipping department.
3.
An
email is sent (with tracking number if available) when your order leaves our
warehouse.
During
checkout you may enter any valid email address of your choice. If there is a problem with your order or
we need to contact you for any reason, we will do so by sending an email to the
address provided to us.
Security
Our
job is to make your shopping experience at Sugarplumsonline.com safe and secure.
That means your credit card is safe, your personal information is safe, and any
password you may enter is safe. We use the latest SSL encryption technologies to
guard against unauthorized access to data.
Questions
and Comments
If
you have additional questions or comments of any kind, or if you see anything on
our web site that you think is inappropriate, please let us know.
Sugarplumsonline.com
Security/Privacy
themeandbshow@gmai.com